Terms & Conditions

1. Products & Descriptions
We supply marble, porcelain tiles, and related products. Images on the website are for reference only. Actual color, veining, pattern, and finish may differ due to screen settings and the natural variation of stone.

2. Natural Variation & Shade Difference
Marble is a natural product. Variations in color, veining, texture, and small markings are normal and are not defects. Porcelain and ceramic tiles may show shade variation between production batches. We strongly recommend viewing a physical sample before ordering.

3. Pricing & Quotes
Prices are subject to change without notice. Quotes are valid for [number] days. Prices may exclude delivery, cutting, and installation unless stated.

4. Orders & Payment
An order is confirmed only after we accept it and receive the required payment or advance of [percentage]%. We accept [payment methods].

5. Quantity & Wastage
Customers should order extra material (usually 5 to 10%) to cover cutting, wastage, and future repairs. Reordering later may result in a different batch or shade.

6. Delivery
Delivery times are estimates and not guaranteed. We are not liable for delays caused by supplier issues, weather, transport problems, or events beyond our control.

7. Inspection on Delivery
Please check goods at the time of delivery. Any breakage, shortage, or wrong item must be reported within [48 hours / 3 days] with photos.

8. Installation
Where installation is provided, results depend on site conditions. Customers are responsible for ensuring the surface is ready and suitable. Tiles that are installed after being inspected and accepted cannot be claimed as defective for visible shade or pattern.

9. Intellectual Property
All website content, logos, and images belong to [Business Name] and may not be copied without permission.

10. Limitation of Liability
We are not liable for indirect or consequential losses. Our liability is limited to the value of the products purchased.

11. Governing Law
These terms are governed by the laws of [Country/State/City].

12. Changes
We may update these terms at any time. Continued use of the website means you accept the changes.